Membership Agreement
Mason's Mobile Membership — $39.99/month
1. Membership Overview
Mason's Mobile Membership is a monthly vehicle care membership offered by Mason's Mobile Mechanic ('we', 'us'). The membership costs $39.99 per month and renews automatically each month until canceled.
2. Benefits
Active members receive: one complimentary maintenance service every 12 months (member chooses one eligible service), 10% off eligible labor, priority scheduling, maintenance reminders, digital vehicle history, exclusive promotions, member pricing, preferred customer support, and service records. Eligible complimentary services: Standard Oil Change, Tire Rotation, Battery Test, Charging System Test, Brake Inspection, Multi-Point Inspection, Seasonal Vehicle Inspection, Fluid Inspection and Top Off, Cabin Air Filter Installation (customer purchases filter), Engine Air Filter Installation (customer purchases filter), Windshield Wiper Installation.
3. Exclusions
Parts, specialty fluids, taxes, disposal fees, diagnostic work, emergency services, and other excluded services may cost extra and are not covered by the membership. Membership discounts cannot be combined with other promotions unless approved by Mason's Mobile Mechanic.
4. Recurring Billing
By enrolling, you authorize Mason's Mobile Mechanic to charge your payment method $39.99 upon enrollment and $39.99 each month thereafter on or near your original enrollment date, until you cancel. All payments are processed securely by Stripe; we never store your card details.
5. Cancellation
You may cancel future renewals at any time through the Stripe customer billing portal (available in your Member Portal) or by contacting Mason's Mobile Mechanic. Cancellation stops future charges but does not provide a refund or prorated credit for amounts already paid. Benefits end when the paid membership period expires.
6. Complimentary Service Eligibility
The complimentary annual maintenance service is available only while your membership is active and payments are current. It is limited to one redemption per rolling 12-month period, is subject to scheduling availability and our service area, and has no cash value. Filters for filter-installation services must be purchased by the member.
7. Failed Payments
If a monthly payment fails, we may retry the charge and will notify you. Member benefits, including member pricing and the complimentary service, may be suspended while the account is past due and terminated if payment is not resolved.
8. Changes to the Program
Mason's Mobile Mechanic may update membership benefits or pricing with advance notice as required by applicable law. Continued membership after notice constitutes acceptance of the updated terms.
9. Service Terms
All services performed under the membership remain subject to our standard Terms of Service and Repair Authorization, available on this website.
10. Contact
Questions about your membership? Call or text (404) 749-7063 or email info@masonsmobile.com.