Cancellation Policy
Mason's Mobile Membership
How to Cancel
Cancel any time through the Stripe customer billing portal — open your Member Portal and choose 'Manage Billing' — or by contacting Mason's Mobile Mechanic at (404) 749-7063 or info@masonsmobile.com.
When Cancellation Takes Effect
Cancellation applies to future billing periods. Your membership and benefits remain active until the end of the period you have already paid for.
Refunds
Payments already processed are nonrefundable and are not prorated. Canceling stops future charges only.
Benefits After Cancellation
Member benefits — including member pricing and the complimentary annual service — end when your paid membership period expires. Unredeemed complimentary services have no cash value and expire with the membership.
Rejoining
You're welcome back any time. Rejoining starts a new enrollment date and a new 12-month complimentary service window.